Refund Policy

Refund Policy for Dream4K IPTV Stream

At Dream4K IPTV Stream, we are committed to providing our customers with high-quality IPTV streaming services. However, we understand that there may be circumstances where you wish to request a refund. Below is our detailed refund policy to ensure transparency and customer satisfaction.

1. Refund Eligibility

Refunds are available under the following conditions:

• Service Issues: If you experience significant issues with the IPTV service that cannot be resolved within a reasonable time (e.g., persistent buffering, service unavailability, etc.).
• Payment Errors: If a payment is processed incorrectly or there is a duplicate charge for the same service.
• Subscription Cancelation: If you cancel your subscription within 48 hours of purchase and the service has not been fully activated.

2. Non-Refundable Conditions

Please note that the following cases are not eligible for refunds:

• After Activation: Once your subscription has been activated, we are unable to process a refund unless there is a clear, service-related issue that cannot be resolved.
• Third-Party Issues: Refunds will not be issued for issues arising from third-party devices, apps, or networks outside of our control.
• Change of Mind: If you simply change your mind after the service is activated, we do not offer refunds.

3. How to Request a Refund

To initiate a refund request, please follow these steps:

1. Contact Us: Reach out to our customer support team via the Contact Form or email us directly at support@dream4kiptvstream.xyz.
2. Provide Details: Include your order ID, the reason for the refund request, and any relevant screenshots or evidence of service issues.
3. Processing Time: Refunds will be processed within 5-7 business days once your request is reviewed and approved.

4. Refund Method

Refunds will be issued to the same payment method used during the original transaction. If this is not possible, we will reach out to you to arrange an alternative solution.

5. Contact Us

If you have any questions about our refund policy or need assistance, please don’t hesitate to contact us:

• Email: dream4kiptvstream@seoservice.com
• Website: https://getiptvchannel.online/

At Dream4K IPTV Stream, we strive for customer satisfaction and work hard to resolve any issues in a timely manner. Thank you for choosing us as your IPTV provider.